HDFC Home Loan Customer Care
HDFC Home Loan Customer Care:
HDFC has special customer care for home loans. Both new customer and existing customer can avail this facility to throw your queries and complaints on HDFC home loans. HDFC home loan customer care is reachable by 6 ways. You can write directly to the head office or contact the branches. You can also call the HDFC home loan customer care phone number. You can also reach them by SMS. There is a form in the website where you can lodge your complaint or your query related to home loans. If the solution provided by all the other customer care is not satisfied, you can go for grievance redressal option where you can escalate up to 3 levels.
CORPORATE OFFICE Address:
HDFC House,
H T Parekh Marg, 165-166,
Backbay Reclamation, Churchgate,
Mumbai - 400 020.
Working Days - Monday to Friday
Working Hours - 9:30 am to 5:15 pm
For HDFC Home Loans in Mumbai - Tel: +91 (22) 66636000
For HDFC Home Loans in Other Cities - please Click here
You can locate your nearby branch by visiting the following link - https://www.hdfc.com/branch-locator.
For information on Home Loans:
SMS HDFCHOME TO 56767
1. Visit the link https://www.hdfc.com/write-to-us/complaints?submode=HDB_WEBSITE.
2. Select the customer type. There are 2 options. One is New and another one is Existing.
Choose 'New' if you are a new customer and choose 'Existing' if you are an existing customer.
3. Select the appropriate complaint type. Please note that the complaint type includes the queries too. So, just browse through the available options to select the query type or complaint type. Select the right type to get your query or complaint processed easily.
Types of Complaint:
4. Enter your email id.
5. Enter your name.
6. Enter your address.
7. Enter the contact number.
8. Enter the complaint description in the complaint field.
9. Enter the 'Service branch' from the dropdown.
Available options:
HDFC personal loan customer care toll free number is not available.
If you are not satisfied with the solutions provided by the other customer care options, you can leave your complaint directly to the business heads at https://www.hdfc.com/grievance-redressal.
1. Select the country.
2. Select the state.
3. Select the city.
You will be shown the address of the business head.
If you are not satisfied by the solution given by business head, you can follow the next options as given in the page.
To write to business head:
You can click the link - 'Write to Us' under Level 2 and register your complaint.
Alternatively, the customers may write to the Managing Director at:
The Managing Director,
HDFC Ltd,
HDFC House, H T Parekh Marg, 165-166,
Backbay Reclamation, Churchgate,
Mumbai- 400020.
Please mention "Grievance Redressal" on the top of the envelope.
The next level is National Housing bank. This is level 3.
National Housing Bank, Department of Regulation and Supervision, (Complaint Redressal Cell),
4th Floor, Core-5A,
India Habitat Centre,
Lodhi Road,
New Delhi - 110003.
crcell@nhb.org.in
www.nhb.org.in
Hope the article on 'HDFC Home Loan Customer Care' is useful for you. If you find any of the information is outdated, please leave a comment in the comment section to update the post.
HDFC Home Loan Customer Care - Corporate Office /Head office:
CORPORATE OFFICE Address:
HDFC House,
H T Parekh Marg, 165-166,
Backbay Reclamation, Churchgate,
Mumbai - 400 020.
Working Days - Monday to Friday
Working Hours - 9:30 am to 5:15 pm
For HDFC Home Loans in Mumbai - Tel: +91 (22) 66636000
For HDFC Home Loans in Other Cities - please Click here
HDFC Home Loan Customer Care - Branches:
You can also contact the branches nearby you for your home loan queries and complaints.You can locate your nearby branch by visiting the following link - https://www.hdfc.com/branch-locator.
HDFC Home Loan Customer Care Phone numbers:
Take the phone number of your city and call them with your queries or complaints.| City | HDFC home loan customer care Phone number |
| Ahmedabad | +91 (79) 66307000 |
| Bhubaneswar | +91 (674) 2395060 |
| Bengaluru | +91 (80) 41183000 |
| Chandigarh | +91 (172) 3989123 |
| Chennai | +91 (44) 28599300 |
| Coimbatore | +91 (422) 4301100 |
| Dehradun | 18604204222 |
| Hyderabad | +91 (40) 66475001 |
| Jaipur | +91 9875088888 |
| Kochi | +91 9387766666 |
| Kolkata | +91 (33) 6655 6655 |
| Lucknow | +91 (522) 3989123 |
| Madhya Pradesh | +91 (731) 4433333 |
| Mumbai (Deposits) | +91 (22) 67546060 |
| Mumbai (Home Loans) |
+91 (22) 66636000 |
| Nagpur | +91 (712) 2566000 |
| Nashik | +91 (253) 6606000 |
| New Delhi | +91 (11) 41115111 |
| Pune | +91 (20) 25505000 |
| Raipur | +91 (771) 4243100 |
| Surat | +91 (261) 6711800 |
| Thiruvananthapuram | +91 9995998000 |
| Vadodara | +91 (265) 2308400 |
HDFC Home Loan Customer Care through SMS:
SMS HDFCHOME TO 56767
How to contact the HDFC Home Loan Customer Care by writing?
1. Visit the link https://www.hdfc.com/write-to-us/complaints?submode=HDB_WEBSITE.
2. Select the customer type. There are 2 options. One is New and another one is Existing.
Choose 'New' if you are a new customer and choose 'Existing' if you are an existing customer.
3. Select the appropriate complaint type. Please note that the complaint type includes the queries too. So, just browse through the available options to select the query type or complaint type. Select the right type to get your query or complaint processed easily.
Types of Complaint:
- Loan application.
- Loan sanction.
- Loan documentation
- Accounting queries
- Loan repayment
- Document release
- Behavioral issues
- HDFC deposits
- General queries
- Loan disbursements.
4. Enter your email id.
5. Enter your name.
6. Enter your address.
7. Enter the contact number.
8. Enter the complaint description in the complaint field.
9. Enter the 'Service branch' from the dropdown.
Available options:
- AHMEDABAD
- BENGALURU
- BHUBANESWAR
- CALCUTTA
- CHANDIGARH
- CHENNAI
- COIMBATORE
- DEHRADUN
- GUWAHATI
- HYDERABAD
- INDORE
- JAIPUR
- KOCHI
- LUCKNOW
- MUMBAI
- NAGPUR
- NASIK
- NEW DELHI
- PUNE
- SURAT
- TRIVANDRUM
- VADODARA
10. Enter the characters shown in the image.
11. Click on the submit button.
HDFC personal loan customer care toll free number is not available.
How to contact the HDFC Home Loan Customer Care - Grievance Redressal?
There are totally 3 levels for Grievence Redressal. First one is Business Head. Next is Managing director and next is National Housing Bank.If you are not satisfied with the solutions provided by the other customer care options, you can leave your complaint directly to the business heads at https://www.hdfc.com/grievance-redressal.
1. Select the country.
2. Select the state.
3. Select the city.
You will be shown the address of the business head.
If you are not satisfied by the solution given by business head, you can follow the next options as given in the page.
To write to business head:
You can click the link - 'Write to Us' under Level 2 and register your complaint.
Alternatively, the customers may write to the Managing Director at:
The Managing Director,
HDFC Ltd,
HDFC House, H T Parekh Marg, 165-166,
Backbay Reclamation, Churchgate,
Mumbai- 400020.
Please mention "Grievance Redressal" on the top of the envelope.
The next level is National Housing bank. This is level 3.
National Housing Bank, Department of Regulation and Supervision, (Complaint Redressal Cell),
4th Floor, Core-5A,
India Habitat Centre,
Lodhi Road,
New Delhi - 110003.
crcell@nhb.org.in
www.nhb.org.in
Hope the article on 'HDFC Home Loan Customer Care' is useful for you. If you find any of the information is outdated, please leave a comment in the comment section to update the post.
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